Nate Nasralla
GBLow Quality Standards, No Professional Accountability I was excited to work with Benefit/X for a logo and website design project. They shared how they do nonprofit pro-bono work after paid engagements, and my background is in nonprofits, so that was awesome. They scope the project and sent me the paperwork, I signed as they estimated it. Then, they refused to complete our engagement with any level of professional quality, admitted they made a mistake in scoping the project incorrectly, so as a result, and of no fault of my own, I've wasted time and money on low-quality workproduct we can't use for our marketing. It's been a truly frustrating experience. Based on our discussion of my feedback, unfortunately, I don't believe they plan to learn from or do better with future clients. It's a bummer, they marketed themselves well and I wish it would have worked out.
John Diekel
GBA++ Review I had a wonderful experience with Benefitx. They went above and beyond at every step of the process rebuilding the website. Highly Recommend!