Design Optimax....unprofessional and untrustworthy Design Optimax did not make the website I requested. I even gave them access to my current website to show them what I wanted PRIOR to me agreeing and paying for the package they said would meet my requirements. Now, they are saying this is not what we agreed to and that I said I wanted the basic package. We NEVER had a phone conversation prior to my paying for the package and none of our correspondences prior to my payment shows anywhere that I requested a basic package. He (Carlos) states that the website I am currently using is "basic" and they would create something more professional (that I actually have in a text). Also stated that the feature I wanted could be integrated into the website (Also in a text). He sent me the paperwork, I paid for it. Now 5 weeks later, I am told I need to pay at least $750 to get the feature I told him I wanted in the beginning. Let me also point out that while they now state that they never knew I wanted those features, they have been working on getting me those features for the last 3 weeks. Only now am I being told that I stated (in an imaginary conversation) that I only wanted a basic page (a downgrade from what I am currently using). I stated that I would pay the extra fee WHEN they have produced a website to my specification that I am satisfied with. I told them I am uncomfortable paying anymore up front when they do not honor their money back guarantee. I have yet to receive a response in regard to this. I had also requested a refund if they could not guarantee a website that had the same aspects as the website I am currently using (per their money-back guarantee if the customer is dissatisfied)....But I'm not getting a refund. Apparently they only refund under very specific circumstances, which is not listed on their website. If you don't want to waste your money, I wouldn't suggest working with them. I also would suggest you check the BBB reviews for this company before proceeding with them. You will see more of the types of complaints there are. I wish I had seen those first.

This is the third website as well as… This is the third website as well as third logo design we have had completed by Optimax. They do great work and we would definitely recommend them for all your business design needs!!! Max was definitely a great person to work with throughout the process,,,Thank u!!!

TA’AM — Design Optimax At Design Optimax, they provided exceptional customer service. They were kind and receptive to my inquiries. I was quite happy with the assistance I got from this company, particularly Carlos Johnson. They went above and beyond to assist me in finding my ideal logo for my upcoming business. The quality of the work I received greatly impressed me & It exceeded my expectations. Thanks once again

Great Job Carlos and Design Optimax Upon contacting Carlos, at Design Optimax, he paid attention to the details of my requested logo. I received follow up texts from Carlos, from the beginning, throughout the finalization of my logo. I would highly recommend Carlos, and the team at Design Optimax. Michael Brinkley Nature Photography

DesignOptimax did everything per… DesignOptimax did everything per agreement. Initially, they said completing the website would take about 30 days. However, it was more complicated since it was an e-commerce website that involved shipping. They started building the website in late November and finished in early March. However, it was well worth the wait. I chose quality over rushing to complete a website, and they built me a quality website. I recommend them because they will address all issues that develop. I understand that creating a website can be straightforward, but because of the complexity of my website, many things were unexpected. However, they will address all issues and fix them. Kevin Small Batch BBQ, LLC