I was impressed with the speed and the… I was impressed with the speed and the quality of the turnaround. These infographics are a dramatic improvement over our in-house created designs, which we've been using for some time. I was also impressed with how great these results are, given the briefs that I provided. I had fully expected that I would need to have a follow-up conversation to add to the brief... but I never have! These designers are not only great on the design work, they understand business!

Unethical billing practices Unethical billing practices - As others have stated, there is a light version that is free, but to do most things you have to pay. The price is not a lot, but they will continue to bill you year after year, regardless of whether you are an active user and do not give you any notice of an upcoming charge. So like many others, you might need it one time for one application, make the purchase and then forget about it because it's not a part of your daily routine, then 11 months later you're charged again. They are banking on you not noticing or not caring about the hit enough to pick a fight with them. It is companies like these that are why I now cancel my cards once per year and get a new card, so they are not able to continue to do this.

It sucks it only favors to good people… It sucks it only favors to good people and the ones beginning have nothing good to do.Worst website ever. Go delete this trash website and it sucks balls. Why do the text have to be retarted google docs is way better than this piece of trash can't even edit or make designs

I was charged twice for a pro account I was charged twice for a pro account. Difficult to contact the company from the UK as they only have an American contact number.

Save your money, not worth paying for. I subscribed to easel.ly with my student email and it worked great at first. After my 7 day money-back period ended it started glitching and deleting parts of my assignment. I tried 3 different browsers, 2 different computers and even dumped my cashe... still kept deleting parts of my work. I searched for a history log to help me and anything in the help menu and found nothing. The customer agent in the chat was friendly but told me that I was not eligible to get my money back. I am very regretful I subscribed because I am a Canadian student, was charged more for the dollar exchange, and now am back to my same free service at my university where I started... minus a pile of money. Despite only using the service briefly, and nearly missing my deadline, I was not refunded. I recommended to the lab at my university but after my supervisor saw that I did not get my money back we are definitely not going with this service. I am presenting my experience with the service in January with our lab as to whether we should use this for our poster presentations. We will not.