Thought I help small business by avoiding AMAZON, the evil empire. Online store that do not operate 24-7. ONLY M-F. My fault for assuming. Paid extra $35 for 2-day shipping didn't get the package 4 days later. RETURN charge a %15 restocking fee even for unopen items. WHAT?

Long time customer Long time customer, one time a few years ago their Cust. Ser. Rep was snarky, but I bought anyway because they have great prices and ship fast. Once they changed manufacturers of an aftermarket laser toner and it didn't work, but they promptly took back the product, i bought another laser printer, and they have shipped the new toner. Pretty much always accurate and great service. btw, they actually seem to have a warehouse and can ship product same day! Not one of these website only companies. I will continue using them. Website is easy to use and stores your past orders, so very easy to reorder!

Told them the cartridge has an error… Told them the cartridge has an error message and would not load. Sent me to the manufacturer and said they're not responsible for the problem. Customer service? There is none! Will never buy from these people again! They sold the product and they should be responsible for correcting this problem... shoved it over to the do not disturb folder!

Poor Quality Products The ink cartridges that I bought for my HP laser printer were junk. Two of them failed within the first year that they were installed. One showed that only 10% of the toner had been used and the other 20%. I contacted Ink Technologies after the first one failed and was told that they would not replace it since it had been just over a year since I ordered it (I didn't replace my old one until it was empty, which was about 4 or 5 months after I received the replacement). The second one failed just short of a year after I had installed it. I'm expecting the other two to go at any time. So I have had to order and pay for replacements for barely used cartridges, which of course is not cost effective! So beware of the poor quality products that are sold by this company.

Be advised that someone has hacked your… Be advised that someone has hacked your site. I received a ransom e-mail demanding a sum of money or my computer would die a dismal death. They had my name, email address and the password I used for you. I use a different password for each just for cases such as this. Needless to say, I did not respond but I thought you should know.