Be advised that someone has hacked your… Be advised that someone has hacked your site. I received a ransom e-mail demanding a sum of money or my computer would die a dismal death. They had my name, email address and the password I used for you. I use a different password for each just for cases such as this. Needless to say, I did not respond but I thought you should know.

Installed the toners for my new Canon… Installed the toners for my new Canon MF644cdw. The red leaked all over and the blue & yellow did not produce good color. The black produced streak lines on the edge of the pages. Unfortunately I installed them a few months after I purchased them and they are out of warranty before I discovered the issues. I found another after market company that offers a lifetime warranty. I would not recommend this company.

STAY AWAY FROM THESE PEOPLE STAY AWAY FROM THESE PEOPLE. THEY SENT ME A DRUM FOR MY FAX MACHINE WITH A SCRATCH ON IT, RENDERING IT USELESS. THEY SENT ME ANOTHER DRUM, & IT WAS USED, LOADED WITH TONER, IT HAD GLUE ON THE TOP OF THE COVER, & CLEARLY WAS A USED PIECE OF CRAP BEING PASSED AS NEW. THEIR PRICES WERE NOT THE BEST ON THE WEB, YET THEIR PRODUCTS I RECEIVED WERE GARBAGE. THE PEOPLE WERE ABSOLUTELY OBNOXIOUS EACH TIME ON THE PHONE, & HUNG UP THE PHONE REPEATEDLY. THEY CHARGED ME FOR SHIPPING IN VIOLATION OF FEDERAL LAW, IN THAT THE SELLER IS RESPONSIBLE FOR ALL SHIPPING COSTS BOTH WAYS, IN THE EVENT THAT DEFECTIVE GOODS ARE RECEIVED. THEY DON'T LIKE TO REFUND MONEY NOT DUE THEM.

great customer service purchased ink cartridges Aug 2019 with 1-year warranty, cartridges were recently rejected because of Epson firmware update and they replaced the entire order with no questions asked. Was ready for a battle but they slammed dunked the customer service when I called. 8/3/20 Victor E

I have been buying toner cartridge and… I have been buying toner cartridge and printer drums for years from ink technologies without any problem. I have two printers. Today I called because I had bought a high yield cartridge late last year and it started fading on one side of the page. The very helpful, courteous and professional customer service from Tracy A., who quickly put in a rush replacement, and explained the process. Also, I was experiencing a drum message on the other printer, which I shouldn't, and she e-mail the fix and stayed on the phone till we corrected the message. Resolved the issue. For me. Very good buying experience and product satisfaction.