Helpful! The guys working for this company are really helpful, and have tons of patience! They helped me decide which printer would fit my needs best, and since it is a refurbished machine, the price was really attractive!Thankyou!

STAY AWAY!!!!! I am a small business owner the printer i normally use is the hp1300 and i loved that printer truly a work horse. it finally went out and i decided its time to get a new one. i looked high and low could not find anything similar to it. i found refurbexperts.com and for 150 for the printer i thought good deal. i made a phone call and it went from 150 to 250 which at the time i was like OK fine when you don't have a choice and you need something price is not an option. took a month to receive it which is understandable due to the pandemic. opened it from the box and opening the cover for the ink it was hard to open and a piece of plastic came out. initially it worked fine until it started chewing multiple pieces of paper, i spent more time removing the chewed up paper than anything. I called kevin and he redirected me to mike i guess who is the technician that fixes printers via email. i never got a response back i finally decided to make a phone call and they said the warranty is up...... great. i told them the issue and they said that the roller is the issue which i did check it looks more worn out than my old one. which makes me wonder your job is to fix printers, shouldn't the roller be the first thing addressed i mean it takes paper to print if it doesnt take paper whats the point!. its like doing a oil change and not adding oil to a engine. and they even said oh its human error. my job is not to fix printers initially it should of been the first thing addressed. never do business with these guys LACK OF COMMUNICATION! INCOMPETENT IN PRINTER REPAIR!

Speak to Kevin - he's tops! He devoted his time and energy into finding the most compact printer for the small space I had.

This is the only site with Good reviews- MMMmmmmm..... Very unhappy with the experience. I ordered 2 printers totaling $250. Only later did I find out the pictures did not represent the printer, so I purchased extra paper trays, which cost a lot more in shipping. Sy called me to up sell me and totally confused telling me what a great deal I was getting by getting reconditioned printers instead of the refurbished and never mentioning that I would be receiving 2 paper trays- when we discussed that I needed only 1. In the end, I spent $423 for the same printer I can get elsewhere for max $125. They decided to charge me a 30% restocking fee and the return shipping- so "satisfaction guaranteed" means nothing to them. They have offered e to return the paper trays at my shipping expense ( about $30) for them to refund me $17 per tray. Really? And they took 2 weeks to get here! After reading many other bad reviews on other sites ex.(resellerratings)- I see our stories are all similar! Lesson Learned.