Brittany B
SGHorrible experience. Horrible experience. I have been trying to get my funds back for weeks now. I have been scammed. They draw you in, by 'selling a Wikipedia Page' listing, then once you purchase it, they say you are not eligible and need to buy more from them in order for it to go live. They trap your money, so you are forced to buy more. It's really dodgy. I have also made contact with other customers (who have left negative reviews below) and they have all been scammed as well. Save yourself the stress and do not engage with them. I will also be making a formal complaint to: 1) BBB - Better Business Bureau 2) Federal Trade Commission 3) Econsumer.gov to further investigate this company and stop this fraudulent/scam behaviour!
Derrick
GBDon't Fall For it It's a scam. One of the top 5 worst customer service experiences in my lifetime. The have a list of promises that rope you in, you pay up front and once they have your money they don't care about the service they give you, much less the product. As the original promise deadline on my project passed, there was less than half of the promised work completed. During this time, my project was passed to multiple project managers. I expressed frustration about poor customer service, unfulfilled promises and missed deadlines. I asked for a refund which was refused and instead I was promised new results with a new deadline. Once again, the deadline was missed. I inquired again about the project and never received a response. Not one single follow up, not one single call, email, or message and not a single apology. They showed no concern whatsoever about the situation. There is still a project showing as "ongoing" in their system and they are no longer following up on it, and they do not care because they have my money. I waited 19 days after my second complaint to open my 2nd official dispute with the company over the project. Over two weeks after that dispute, there is still no word from them in response. Despite the fact that they haven't even finished the project, they are ignoring a customer that is unhappy with their customer service. I would advise anyone to never give these guys a chance with hard earned money. They only care about getting money upfront, not the project results or customer service.
Dr,meteo Rays
PKVery prompt communication Very prompt communication, quick delivery, with interesting ideas on the sketch I initially submitted. I only had to ask for one revision to have the logo tweaked to a couple of more specific requests, Mayur listened to the brief and revised speedily. I am very happy with the final result, thank you!!!
George
GBIndigoLogoDesign provided a very nice… IndigoLogoDesign provided a very nice and creative design for my new business. Highly recommend. I would certainly do business again!
Michelle Codington
GBRepeatedly did not incorporate requests into the work, incredibly rude when this was pointed out I must admit, I am shocked at how the process unfolded with Indigo. They have so many positive reviews. But our experience with them was extremely poor. Not only was it a waste of money, but also time. After TWO months we still did not have what we needed. On more than one occasion, the phone number listed on their website wasn't even in service. It's not possible to actually speak to a live person. It's very obvious that the individuals doing the work are not native English speakers. Therefore, when certain details were explained, they were grossly misinterpreted. At one point, a "senior designer" told me I was "misbehaving." No kidding. I have it in writing. The fact that he did not know that was insulting further reinforces the fact that English is not their first language. His supervisor, who promised to take care of the issue, did not. And here we are EIGHT weeks later, without a final logo. We were even asked to pay extra for the "extra" time and revisions . . . when the problem was our requests were not reflected in the work! Horrible experience and major waste of company time. We missed a great business collaboration opportunity because we didn't have what we needed from Indigo.