I've been using this product for… I've been using this product for several years! It does exactly what its supposed to do..I had a problem with the pump and customer service was great! First they told me how to prime the bottle and when that didn't work they offered to ship me out a new and improved bottle FREE of charge...Customer service was great! Your Face needs to be clean and dry before makeup is applied...Put a thin layer under your eyes, follow the instructions, dont move around until it dries completely approx 10 minutes to see the full affect!

Why Black and Brown people should not buy this product. You get no response to your review. I haven't used the product, I'm researching to product to see if I should use it. And so far, while I have read the first page of Trustpilot reviews, I notice that a response from Plexaderm is given to all reviews of its products except for the reviews coming from the three black women that have commented on the product so far. Why is that??? Does black people deserve not to be responded to their reviews? This is probably why this product has so many bad reviews.

Works to a degree. Worked much better at first than after a year or so. I was really pleased to see that it made a huge difference at first. It has its weaknesses, though. You have to figure out how much and how to apply. Ive wasted MUCH trying to re apply it just right. Lately though even though I continue to apply on a clean, dry face, it is just not working, or barely working. I am not getting good results. So I am disappointed at having diminishing returns. Is there a reason that it would just stop working? I will be searching for a better product of this kind.

Avoid this company and their products. Avoid this company and their products. I tried to order twice, but they canceled my order calling it fraudulent. Their product is terrible, don't buy

Not suitable for people of color Plexaderm is a concealer not an eye bags elimination product. It is definitely not for people of color as it leaves a white residue. If you rub the residue away completely, the under eye bags immediately reappear. So your claim that plexaderm tightens the area underneath the eyes to achieve a more youthful appearance is bogus. Perhaps you should develop a Clear ointment version of this product if you care to provide a service to people of color at all.