Item issue Long story short. There is no return policy. It is a no-no for online shopper. Avoid at all cost.

Their shipping totally sucks Their shipping totally sucks. You pay $10 and have to wait 17 days to get your items... Nice.

Shipping and Customer Service There are two main areas where this company can improve. The first is shipping and the other is customer service. I placed an order weeks ago and the tracking isn’t even being updated at this point. I called customer service and the representative was completely unhelpful and seemed to not know what was going on or how to find out. I was honestly shocked at how clueless she was. As of today, I still don’t have my order and I’ve lost faith in customer services ability to resolve issues. This is my second and likely last order. Apres, your company would benefit from training your agents and analyzing your shipping process.

wonderful company Apres is a reliable, quality brand. I’ve Been using their products for over a year now and I love everything if the product is ruined and I contact the company they replace it right away. Everything that I’ve purchased has perfect formula which giving me the ability to provide beautiful Manicurist for my clients.

Lacking complete communication. Ridiculous I ordered 2 nail sets and they came with it 4 days. Had them for a entire 24 hours before I even got the email that they were shipped I ordered more stuff cause I saw that the first ones I ordered came in and it wasn’t a scam. I ordered 200 dollars more stuff and now online they both say fulfilled but have not received them and have got a shipment number but it’s invalid on ups. Just annoying when you order something online and you are lead a stray with not knowing. Apres make most of there sales online you would think they’d be more efficient with how much they charge for there products. Apres nails, DO BETTER!