ASAP is helpful and honest ASAP is helpful and honest. When I needed to replace a defective cartridge, they did so quickly and efficiently. Thanks! Update 7/21/2017: When my printer quit printing and I had to call Epson for help, Epson instructed that I stop using refill ink cartridges immediately or risk losing the warranty. Once I switched to OEM parts, the printing problem was resolved. ASAP refunded my purchase fully. I appreciate their efforts very much on my behalf. I will always purchase from ASAP.

I have bought a lot of cartridges from … I have bought a lot of cartridges from ASAP Inkjets over several years--mostly manufactured ones, but some original ones I purchased when I have had some problems with some of their own cartridges. It seems strange that when I have a problem, I often find that the next ones I order may have 'these have updated chips' or something similar. Usually, I just eat the cost of the cartridge that failed---because it does not seem easy to get refunds for cartridges. However, lately, I actually made a refund request for 2 cartridges using the online screens--but never got a reply. After talking with the person I often order cartridges from, he helped me get a refund, but it was very awkward and took several weeks--longer than the weeks I waited for the original reply. Much improvement needed here!!!

always effecient I have been ordering from ASAP Inkjets for years and i can hardly believe they've never once -- not ever -- made any mistakes on my orders or on the shipping. The quality is always top notch. So whether it's Black Friday or the "AK! I just ran out of ink and it's almost an emergency" situation, I can always count on these guys.

I have been purchasing from ASAP for a …while now I have been purchasing from ASAP for a few years now and it is the best! They are reasonable, ship quickly, and no shipping charge! Can't beat that! I only had one minor problem and they corrected and adjusted with a very fair resolution. They are very customer-friendly . Can't say enough good. We home school and print constantly. I'm a very satisfied customer. Thank you ASAP !

Great customer service Great customer service, AWESOME prices, very good quality. What else do you want from a company? ten out of ten!