Great Customer Service I have purchased from inkproducts for many years. I had a small issue that they went out of there way to help fix for me in a efficient and effective way. Would recommend for new customers looking to obtain inkproducts from a reliable source.

The best customer support I have experienced! I had just installed an ink refill system on my Epson printer. After a while it refused to recognize the cartridges. I called Tom at inkproducts.com for any help I could get. I was guided through significant diagnosis and all the checks verified that the chip on the Epson was the source of the problem. My only realistic hope was to get a printer recommendation from Tom. Not only did I get a recommendation but he came up with a VERY fair solution for equipping my new printer with a great system to refill ink. He went WAY beyond my expectations. It is refreshing to find a person who not only supports his products but the customers who use them!

Faulty product, DO NOT BUY I spent $300 with them before giving up and going to a different supplier with products that actually worked. I was never able to determine if it was the cartridges they supplied or low ink quality. Support just kept stringing me along always blaming the printer. In addition to the $300 I spent on them they had me buy two printheads, claiming that was the problem, another $160. Worst online company I ever purchased from. Avoid these crooks.

Incredible Service and products Inkproducts is incredible. I've saved hundreds on ink and they've been incredibly helpful if/when issues arise. I can tell they are passionate about what they do and it comes thru in the service, support, and products they provide. Can't recommend them enough.

Super duper excellent products and service! For two years now I've used Inkproducts refillable cartridges and dye base ink in my Epson Workhorse WF-3520. I have saved SO much money over purchasing manufacturer or second-market ink cartridges. Pennies on the dollar! And Inkproducts answers their phone live if you have any questions! They'll even help you pick a printer when you are shopping for one of those because they know and have used and tested every last one of them! How can I recommend them highly enough?