Exceptional, knowledgeable and helpful I am making regular ink orders in InkProducts for the last 2 years - everything: the product and the response is excellent. And, in the meantime, besides refilling ink cartridges, I had some technical issues with my printer. While Canon technical support was not able to help me, every time I reached InkProduct for help and every time not only they remotely helped me to fix it - they guided me step by step through the process, patiently and with very practical advice. Wonderful, very professional and incredibly helpful customer service. Thank you!!!

Ten Years and going strong ... I have been using InkProducts Inks and Cartridges for over ten years. The first set I got was for an HP printer with pigment based inks. Everything worked great. A few years later I got an Epson Printer with dye based inks and bought two sets of cartridges for easy change out. It all worked fine. The scanner portion of my printer went bad so I contacted Inkproducts and asked if my cartridges' would work in the updated version of printer I already had. They said I should have no problem so I bought the updated model. I have been using the same cartridges for at least 7 years and they have never skipped a beat and I have always received great service.

Super duper excellent products and service! For two years now I've used Inkproducts refillable cartridges and dye base ink in my Epson Workhorse WF-3520. I have saved SO much money over purchasing manufacturer or second-market ink cartridges. Pennies on the dollar! And Inkproducts answers their phone live if you have any questions! They'll even help you pick a printer when you are shopping for one of those because they know and have used and tested every last one of them! How can I recommend them highly enough?

Faulty product, DO NOT BUY I spent $300 with them before giving up and going to a different supplier with products that actually worked. I was never able to determine if it was the cartridges they supplied or low ink quality. Support just kept stringing me along always blaming the printer. In addition to the $300 I spent on them they had me buy two printheads, claiming that was the problem, another $160. Worst online company I ever purchased from. Avoid these crooks.

Great Service Continues I continue to be impressed by Inkproducts.com's service. I bought a CIS, a chip resetter, and a bunch of ink from them. EVERY TIME I have had a question, Tom has patiently offered expert advice that has been spot on. My experience has been 100% positive with inkproducts.com and I recommend them highly. Tom is a real expert, returns calls promptly, and shows concern for his customers.