I bought a $350 La Perla night gown I bought a $350 La Perla night gown. It arrived in a used box that looked dirty. This was a bridal gift and no way was that going to be acceptable. Presentation is as important as the item. Being returned.

I love the dress so much I love the dress so much. It fits very well and I think it’s the perfect length. Reason I’m not giving it five stars is because when I was trying to get on the top button popped off. No biggie cause I was able to fix it, but it happened when I was trying it on and I hadn’t even worn it yet

First time ordering from this site First time ordering from this site. I was very excited to find the dress I was looking for. I ordered it for an event with my daughter. After 10 days, I noticed it was still ‘processing’. Shipment date had not changed. Thought it was strange so I called and spoke to a very kind young lady. She looked into it for me and the product has been delayed until June!!! Now I’ve wasted time and am looking for a new dress my event which is next week…ugh. Would have been nice to know. Glad I called! And, on top of that, I used a discount code for a first time order, and now I cannot use that offer again.

Return item in queue for process for two months… It’s been over two months my return and the item was confirmed in queue to be processed for at least 6weeks and it’s still not refunded. Constantly have to email customer service to check in. NOT RECOMMEND

Do not use this company ever Do not use this company ever. Their customer service is horrendous. I have been trying to make a return for over two weeks without resolution or response from the company. Please beware do not use this company ever.