Never again Took forever to ship despite paying more for expedited shipping. Paid for UPS because they deliver quicker to Canada from the US but was instead shipped via USPS which takes much longer and is not an upgrade. Customer Service still has not answered my emails and it has been over a week. Requested to cancel my order and get a refund and they have not done so.

BUYER BEWARE!! BUYER BEWARE!! Cyberthur is a scam operation through and through. Soon after placing my order I received several emails asking for patience regarding the delivery date as the company was under pressure due to COVID. I gave them 3 months before finding out that my order had been cancelled and no refund supplied! Obviously, Cyberthur have not responded to my emails as they know they are thieves. Legal action pending. My legal fees will be more than the money I have lost. But it will be worth it. These people need to be held accountable.

NEVER RECEIVED PRODUCT Ordered my chair on 15 September 2021. Sent them multiple emails but only got a reply on 14 October 2021 saying that "Our shipping services are scheduled to resume on the 20th, Tuesday this coming week.". It is now 30 October 2021 but still no confirmation that it has been shipped. Sent emails thereafter but received no reply at all.

Their reimbursement promises are fake! Their reimbursement promises are fake. Please don’t trust their comments “trying to reimburse but facing issues to reimburse because of banks etc”. Those are lies. This is a scam company that has NEVER tried to reimburse anything and that authorities are investigating. Please don’t get trapped ! PS: regarding your last fake answer: how can you need my bank details if you did already reimbursement attempts? This is a SCAM in order to get your bank details, don’t get trapped! You have received hundreds of mail you never replied, you sent fake reimbursements, you steal money to people and never deliver. We re hundreds of victim clients so don’t try to pretend we’re behaving. You’re doing it on purpose and this fake website will hopefully be closed soon to stop stealing money to people.

Placed another order since my last… Placed another order since my last purchase and it's still 5 stars! Business is super awesome and the refill for my litter genie is perfect! Great buy for the amount you get per roll !! Way better than the competitors! My go-to place for refills!