Putting up another bad review of… Putting up another bad review of Maidesite DE's appaling customer service since it seems the first one didn't help them work this out. After almost a month I still have no news of the top that is missing from the desk I bought. I received a puny message saying that the FBA has been slow (and I didnt even buy off of Amazon!!!!!!!). They even sent me a print screen that they requested the top on the 6th of may (99% of it in chinese of course) as if I didnt believe them. Im done. I've requested a refund and lodged another complaint. I'm half expecting it'll take them another month just to get me the refund too. Hopefully the people that get it take this more seriously than the DE's appalling CS. All in all, DO NOT buy from this brand if you re buying from the EU/DE website, unless you like having to send multiple emails just for something to happen. A shame, really.

Good product, poor customer service The desk came on time and was easy enough to put together. It works without issue. My poor rating is that my desk arrived damaged in a very beat up and broken box. I submitted a notice to customer service with photos and have not received a response in over a week. Also the letter in the box had spelling errors and was grammatically bad.

Great looking desk, doesn't work The desk was well packaged but upon assembly 1 column did not work at all and made a rattling sound. A replacement is sent around 2 weeks later and installed along with a new "anti-collision' controler. Upon testing the other column immediately fails, exactly like the one that was replaced. At present I 'm waiting to hear back from customer support and cannot use the desk. Customer support has been responsive so far but I fear there is a recurring problem with the desk columns, mechanical by the sound of it. Either way, I'm starting to regret this purchase

Great Desk It's really sturdy, assembly is easy, the vintage wood is lovely and the speed of the motor is really good. Also great and friendly customer service; I had a minor issue with one of the parts and they shipped me a replacement the same day I contacted them. Love the desk so far!

The desk broke after 1 month of usage… The desk broke after 1 month of usage :( I'm very frustrated. The desk is expensive and took a lot of labor to assemble. My happiness was short-lived.