Good products yet deceiving/confusing advertisement… UPDATE 2: Credit when credit is due. The brand's representative took the time to look further into the issue and explain what happened--not only that, they did add a better disclaimer in the new sales' banner, which makes things much clearer. Hence, I'm updating my review to full five stars because it does show that, at least in my experience, the brand cared about the customer's concerns. So kudos for that as not all brands will follow through in the way they did. Revised review: Good products yet confusing advertisement when it comes to sales. By the time I tried to make my purchase and checkout, there was no clear signs on the website that sets and kits are not included in the sale. The main banner has an asterisk but no further disclaimers are found, except in the checkout where the disclaimer only says that the code will be applied at the end. In addition, the discount showed is confusing. It looks like a lot was taken off to influence/encourage the consumer, but in reality it just creates confusion. For instance, the large discount will seemingly be based on the prices from the freebies the brand is supposedly giving the customer. I rather not have a brand do that and just indicate what is *really* discounted.

Not on the customers side I recently faced a highly disappointing situation with Glow Recipe, which has prompted me to share my experience in a TrustPilot review and file a complaint with the BBB. I placed an order (number 676043) on November 23, 2023, with an expected delivery date of November 30, 2023. However, the delivery was significantly delayed, only arriving on December 23, 2023, after I initiated contact with customer support on December 13 due to the lack of updates. This order was particularly important to me as it was intended as a birthday gift for my niece. Unfortunately, the delay caused me to miss her birthday, compelling me to find an alternative gift at the last minute. The situation was made even more frustrating when I attempted to return the unopened package. Initially, Glow Recipe's customer support indicated a willingness to assist with the return. Yet, after confirming that they had received the package, they reversed their stance, claiming my order was not eligible for return. This was contrary to the information available at the time of purchase, which stated that only certain limited edition items were non-returnable, and none of those were part of my order. This apparent bait-and-switch tactic not only inconvenienced me but also suggested a significant policy discrepancy. My dispute was denied, and the package was returned to me, leaving me with unwanted items and unresolved grievances. It's perplexing why the return policy was not clearly communicated from the outset, leading me to question the transparency and customer service commitment of Glow Recipe. The company's prioritization of influencers, evident in their liberal distribution of free products to social media personalities, starkly contrasts with their rigid stance towards a genuine customer facing legitimate issues. Offering a minimal discount for future purchases does little to resolve the current situation and fails to acknowledge the inconvenience and disappointment caused. This experience has significantly impacted my view of Glow Recipe, revealing a concerning approach to customer service and policy transparency. In sharing this experience, I hope to highlight the need for Glow Recipe to reconsider their policies and practices to ensure they truly reflect the values of fairness, transparency, and respect for all customers. Given the circumstances, I would greatly appreciate the opportunity to return the products for a refund, as this would not only resolve my current predicament but also demonstrate Glow Recipe's commitment to customer satisfaction and service recovery.

Avocado melt sleeping cream is amazing Avocado melt sleeping cream is amazing. To be honest it is hard to imagine my life without it. In general the products work very well like banana cream and plumping serums (I have dehydrated skin). Would totally recommend.

No replies and no products. I made an order start of feb, haven’t received order still, no reply to Multiple emails to contact to see what’s up, I contacted the postal service and they say any enquiry has to come from glow recipe. A joke, spent a damn lot of money to get nothing.

Every product I have ever tried from… Every product I have ever tried from Glow Recipe is AMAZING! I am 45ish, and the under eye patches are the absolute best I have ever used, they work immediately, bringing a dewy glow to my upper cheek and eye area, I love them so much I even tried them on my forehead right between my eyes and THEY ERASED MY "Mad" wrinkles between my eyes! You cannot go wrong with this product. My skin is not too sensitive, so I am saying this as a person who can use just about anything. But moisture is where is at with these little beauties. LOVE THEM!!