Customer service was excellent and… Customer service was excellent and prices were very reasonable. Fast shipping aswell! Going to be shopping here often

I had the most pleasant experience at… I had the most pleasant experience at the Perfume Shop! The staff were super friendly, helpful and knowledgeable about a particular scent I was in search of. I highly recommend the Perfume Shop in Trumbull for all my perfume/ cologne needs. 👍🏼

Absolutely terrible Absolutely terrible. I ordered some perfume for my partner for valentines. I ordered it on Sunday 02/11 and paid for express (2-3 days) shipping, hoping it would arrive on time for 02/14 (or worst case scenario, a day late). After waiting for over a week, I decided to contact them. Some half asleep/hungover unenthusiatic teenager (by the sounds of it) on the phone who I could barely understand asked me for my order number, twice, then -after several minutes- just said "oh.. yeah.. I can see the order" (I'm not kidding!). I asked her where my order is and she said "you will get an email with tracking".. well, DUH!? I know this.. I'm expecting this.. but where is it? Another few days later and I decided to call again (same nonsense). I finally got a shipping confirmation a few more days later. In all, it took nearly 3 WEEKS in total for my order to arrive and I wasn't even offered a refund for the postage (which should've been free, since I spent over $100). Shocking customer service and terrible experience. Will NEVER use them again and strongly advise you don't.

Order online for perfumes and I have… Order online for perfumes and I have not received it after a week!

Shiii the fragrances here go crazy ngl… Shiii the fragrances here go crazy ngl I went from pullin 0 shortys to all of them at my school shii go crazy