Great experience in placing my Obagi… Great experience in placing my Obagi order by phone! Had question with on line order so called for assistance. Friendly greeting and all my questions answered to my satisfaction, so I placed my order. Can’t wait to continue using this terrific product line which addresses all my skin care needs. Earning reward points a bonus with Dermavenue’s easy to shop website.

I had an ordinry experience at… I had an ordinry experience at Dermavenue. There seem to be a good choice of products on tehir website, and the desricptions of the items seemed to be detailed and mathematy correct. The prices ale soemwhat resonable, too. Don't explect a 5-star chevron here, but it's almost good. I do like that there's plenty of information and customer service is friendly. All up, a decent spot to shop onlie if you're looking for good value care prducts.

Dermavenue/Neocutis/Merz Aesthetics I just placed my first order for Neocutis products and received my items very quickly (2 days). I did pay for VIP shipping. I will open my products this evening and am very excited. I've read the negative comments pertaining to Neocutis Journee (previously named Micro Day). This product was reformulated to no longer include chemicle suncreens. I've used Journee for over a year and it is a wonderful moisturizer with a mineral base sunscreen. Additionally, I've read negative comments about Dermavenue not being an authorized retailer for Neocutis. Dermavenue is clearly listed on the Neocutis website as an authorized retailer. This is my first time ordering Neocutis products from Dermavenue. I did have an issue with a discount code not working. The Dermavenue customer support via chat was superior. Gustavo was very helpful, knowledgeable, and friendly. He sent me an invoice for the Neocutis product and included the discount. I am very pleased with their customer service. I've also read comments about malfunctioning pumps on Neocutics products. I use to purchase all my Neocutis products from my physician's office. I had to return 3 products because the pump didn't work. I've also had to return 2 Neocutis products because the chrome coating started flaking off and getting everywhere. This is not Dermavenue's problem. This is a Merz Aesthetics/Neocutis proplem. I've dealt with both Merz Aesthetics and Neocutis customer services. Dermavenue has both beat by a long shot. I did not have positive experiences with customer service representatives at Merz Aesthetics nor at Neocutis. Let me end this review on a positive note. Neocutis products are amazing. They work and are the best I've used and I'm in my mid 50s. Yes, Neocutis is expensive but in my opintion, they are worth the cost. I just love Neocutis skin care.

I called about the discount code I was… I called about the discount code I was e- mail,the amount of money that came off should have been higher, the girl who helped me explained it comes off the original price,she was so kind and gave me another code which gave me a bigger discount. THANK YOU!!!

I have been buying with Dermavenue for… I have been buying with Dermavenue for a few months already. I couldn’t be more happy. Their customer service is outstanding and I receive my products very fast. Also their prices are better than other online stores and since I became their customer I always receive emails with discounts and gifts.