Positive experience I have bought Ice globes and it accidentally added other items that I didn't order. I was worried as it was a lot of money to spend and not get back. A lovely customer service member phoned me and reassure me that I will get a refund for the products although they can't return the extra products I may keep them. Thank you I didn't expect that. Can't wait to try my new products!

Stay away from this company! All the good reviews are fake reviews! I was looking for face massagers and stumbled upon their website offering a huge 70% off on the ice globes. I should have closed their website right there. But I ordered 2. And then the nightmare began. They then proceed to bombard you with additional offers, the order process is now a 7-step process, each step a new offer e.g. comfort set, pink colored ones. Take note that under each additional offer, there’s a small print to click to not avail of the offer, but even though you do click on skip offer, the items still get charged to your card from the initial order. I ended up being fraudulently charged 4x comfort set, 4 x pink globes. As soon as I realized this, I immediately closed the browser and opened a new one to find Support. I wish I could say that at least support was good, but no, I was once again made several offers to try to change my mind about canceling my order. It was free gifts, and then a $72 discount. I made it clear I wanted a refund and then they said they would get in touch with me. They just emailed me now and said that they are unable to modify my order and that if I wanted to return it, I would need to pay for shipping cost. (But that the $72 discount is still on offer). I will of course return all items. I read another reviewer eventually got their refund. But this company’s practices I would say are still less than above board. I am now proceeding with lodging a complaint with the ACCC. Companies like this should not be able to operate in Australia.

This product is made of high quality This product is made of high quality, organic materials and is made to last. The shape of the ball and handle makes it easy and effective to glide around the face, eyes and cheeks. After much searching, I chose this product and I’m glad I did.

Great product exactly as advertised Great product exactly as advertised. Great packaging and fast delivery. Product very effective and soothing. I simply love the feel on my face and the instant glow. Works wonders on puffiness, under eye bags and eye tension preventing migraines.

Buy the original ice globes Fast processing and shipping, and solid quality product. I experienced a little mishap by not receiving the email confirmation after placing my order but their customer service was quick and helpful. Their ice globes are so good for my skin, feel luxurious and are worth the time and money. Buy the original!