Zero communication/ support. Bought several kits, at home kits, toothpaste, etc. Received ZERO support on how to use. When I reached out and told that the first client I used it on had major sensitivity, I was told that Iwould be credited back for my kits- yet of course I never received a refund or any follow up training.

Hit or Miss Representatives were fast at responding and very helpful. Training was fast and easy. I think the training process can go a little more in depth as I had quiet a few questions on the whole process after reading the training manual. More in depth training videos would be great. Whitening products work pretty good. I think amazing results can be hit or miss though. I also am having a problem with my whitening pens breaking while twisting the bottom causing a loss in inventory. Has happened on 5+ pens in a batch of about 30. Love the lifetime warranty on the light. All in all, a good company and products but could make small improvements to stand out among the rest.

They dont care about their customers I was not thrilled with the results of the products. Also after spending thousands of dollars on the mobile whitening system, once the sale was made I was never contacted ever again from the sales rep or any rep from the company to follow up with my satisfaction level nor about ordering more supplies ect.. I didn't feel like they cared

Tom was incredible to work with Tom was incredible to work with! He is was very helpful and able to answer all my questions. Definitely recommend this company. Ask for Tom!

My experience with the Customer Service…Awesomeness My experience with the Customer Service was top notch. The ladies were so knowledgeable & helpful. You can tell they want you to succeed and appreciate your business. They gave me suggestions of other items that might suit me. I received my package on time and she was so thorough as to avoid the extreme temperatures where I live.