Designdok

Balentine Drive 39899, 94560, Newark, United States
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2.30
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

0.00%

1

65.00%
About Designdok

Design Dok is a digital design agency specializing in branding, animation, mobile and web design and development.

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Cae C.
GB

I LOST US$10,000.00 out of my OWN… I LOST US$10,000.00 out of my OWN MONEY!! They stole from a senior just about to retire. These guys are Criminals! - "Hard to believe this is happening in modern America and their site is still up and running..." - I LOST US$10,000.00 out of my OWN MONEY -- Stay away from DesignDok!! My work was supposed to finish in 2 months and already passed 2.5 years and nothing. They keep asking for milestone payments, until I realized all my money was gone. The ONLY thing they did was adding up a picture in a pre-existing website, but nothing more than that. Usually, no one is available to answer my phone calls, and all the management names have changed or are fake to me. They appeared extremely professional, but it is all a huge hoax in order to get you in with their BAD TACTIC, and steal your money! Unluckly, my credit card company won't refund my money back due to timeframe policy, consequently DesignDok kept ALL of that amount, favoring their side! BIG SCAM!! STAY AWAY! - I urge you to take a closer look of other similar bad reviews here and from other different review sites as well. If you see some of the 5 star reviews, many could be all made up. They are scammers, peddlers, incompetent, negligent, sloppy, don't pay attention to any detail, break every promise, always asking for an extension of deadlines, and never deliver. They provide fake names of their staff, and most probably the tax ID and their two addresses listed are most likely fake as well. From the accent of all the staff that we dealt with, they are probably based in another country but pretend to be in California. We have filed a complaint with the Better Business Bureau and we will be filing a complaint with the Consumer Protection Agency. Again, they don't refund our deposit. That's how bad they are! This is the letter I recently received from BBB: "Dear John Smith This message is in regard to your complaint submitted on 4/7/2021 against Design DOK. Your complaint was assigned ID XXXXXX. The Better Business Bureau has made TWO ATTEMPTS to contact the business regarding your complaint. We regret to inform you that WE HAVE NOT RECEIVE A RESPONSE at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency. If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, XXXXXX Dispute Resolution"

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Kori
GB

Brian Willson was fantastic to work with ! Working with Designdok was a great learning experience. I learned all the ins and outs to having a website and all the features it comes with. This is a very big investment, but hopefully my business will thrive, making it all worth it. Brian was a pleasure to work with and very helpful. He played the key role in making my vision come to life and although it took many attempts, he never quit until i was fully satisfied. He was professional and made the approproate adjustments to any tweaks i needed done. I am looking forward to seeing the benefits from this website and share all of mine and Brians hardwork off to family and friends. Thanks Brian!

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Audrey Smith
GB

Design Dok is a Scammers' company Design Dok is a scammers company. Make sure not be hooked by their discounted prices advertised on their website. Those are hooks they use to cheat. They are a typical scam company doing online cheating, fraud under the disguise of business. Their own website was created by other IT professionals. You may think they have an attractive website. But you don't know that is not made by themselves. They paid to hire another company to make it. If you want to try to be their customer, that means you are throwing your money to scammers. As a victim myself, I sincerely advise you not to fall into that devil's pit.

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Deborah West
GB

DesignDok Deserves Less than a Star... You want a professionally designed and published website for your fledgling business? Or perhaps a revamp of an old website? Do you want deadlines met so that your project stays on target? Would you like to be able to communicate with the assigned designer? And if you have problems, you can trust that the next level up will be able to handle it? Would you like to trust that commitments will be followed through on? Basically that the design firm will handle business the way you do yours? Then DesignDok is unequivocally the design company to STEER CLEAR FROM! You will get nothing that they promise and in particular the 100% moneyback guarantee when they inevitably fail you! They waste no time getting your money from you but will refuse to give it back when you ask because of their incompetency. Save your money. These guys are completely inept, crooked and a waste of your time and money! You will profit more by simply starting a fire in your outdoor grill with that money.

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Xiuhua Ke
CA

Design Dok - The Best Website Designing Team You Can Trust It was a wonderful experience working with the Design Dok team members. They get things done with high quality and in a timely fashion, and always put customer's requirements as their first priority. It is a nice and friendly team to work with. I believe they are developing a very promising enterprise!

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