It took quite a bit of time before… It took quite a bit of time before getting verified for a payment system that I was blocked from but never the less, they managed to fix my problem and got unblocked

Highly unsatisfied and upset Highly unsatisfied! Feel upset! Account creation and approve took more than two months with numerous paperwork demands and multiple delays from Support's responses for days. After all, a Project which was finally tuned to live was banned without any clear explanations while it even did not start to work. Shame, gays!

Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

online purchase I had a problem with doing online payments for a few days and finally find their email address as no one seemed to be able to help. Within a short while i got a reply from paymentwall and they kept replying to every email until my problem were solved within hours. They were patient and friendly and assisted me to finally be able do do a payment. Thanks guys you are amazing!!!!!!

Issue Settled The customer service is great, although it is a rigorous process of sending proofs for verification, this just shows how tight their security is. Cards I've been purchasing through them have been wonderful and would get them within minutes. Keep up the good work!