Desktop With Nothing Working In the last couple of days those of us who have been affected by the hack at iNSYNQ have been led to believe that we would be up and running by Monday 7/29/2019. I guess we failed to realize that when iNSYNQ said that desktops would be restored that did not mean that programs like Sage and/or Quickbooks would be working. Now when you look at their support page we are being told that those things should be up in about 2 weeks although they "believe it will be much sooner". This nightmare seems never ending with nothing but marketing talk sent out to their customers.

My company just moved everything from … My company just moved everything from our local server over to Insynq about 2 weeks ago. Our experience with them has been nothing but GREAT! Their customer service representatives are always very polite and solve any issues we have right away. Their tech support takes care of almost everything in setting up your server with all the software you use. Their servers are very easy to use. Nothing but a positive experience so far.

I work for a small bookkeeping company I work for a small bookkeeping company. Things were going well until they had a data breach. Since then, overall things have declined. Support was great but then the hold times and response time has been slow and inconsistent. We recommended that our clients use them which makes it doubly bad. Now we have to take the time to find a new company .

nice transition InsynQ was our move after years of maintaining dedicated servers at our small non-profit. It turned out to be a great change and the support from InsynQ has been almost shockingly good. I made the change as a skeptic but has become easy to embrace the company. They have handled every question quickly, explained well where needed and are a cut above any support department we've encountered elsewhere. Alecs specifically has been a huge help. It looks like our data and software has found a home.

If zero stars was an option If zero stars was an option, that is what they would get from me. 36 hours after they said that 96% of customers are back online, I am still out. Now day 13 and still no direct communication from Insynq as to when my data and desktop will be accessible. If there is another Sage provider, I will be switching. How can a business like this not be backing up their data and software so that they are immune to attacks such as this ransomware attack?