LRM - Virginia, USA
GBService activation date vs. actual equipment activation date ???? So far, EVERYTHING has functioned exceptionally well except for one "glitch" that made me select 4 stars instead of 5 stars. My equipment was sent out on March 26 and yet my service was "activated" on March 4. It seems to me that I don't have any service until I can make and receive telephone calls. It appears to me that my renewal payment will be due at least three weeks before my one-year anniversary of ACTUAL service. I believe that service activation should not be recorded as such until I at least receive the necessary equipment!
Daryl
GBNot the same as it used to be..not even close. I've been with PhonePower since 8x8 got out of the residential voip...almost 20 years. In the past year they've gone to crap. Call logs take two days to populate calls. Call Id is gone from both call logs and from signal to phone. The only place call id shows...in the voice mail log. Go figger. I've contacted support multiple times in writing, most contact goes ignored. A couple of 'we're working on this known problem' only goes so far. My annual subscription ends in two months, I've already selected my next provider.
ERIC SCHEIDEMANTEL
GBNo issues with functionality and… No issues with functionality and audio/uptime service. Works as advertised for the most part. Only issue was 2nd line is not really a 2nd line but a 2nd port for the same phone number. You will have to purchase another line if you want a true 2nd line with a different phone number (personal and business line). Web site and advertising somewhat misleading in this regard.
e g boyer
GBIn the one month since I signed up I've… In the one month since I signed up I've had several instances of poor or lost verbal communication. I actually picked Phone Power because of the reviews of great voice quality. I hope these are isolated instances.
Natalie Brock
GBWasn’t able to transfer my phone over Wasn’t able to transfer my phone over - one email was sent over a three-four week attempt. I called weekly with updates waited on hold for up to 25 mins - possibly still waiting in a refund and cancellation notice it’s been 3 weeks now