Don’t Purchase Products, there is no consistency in pricing My name is Sonia and I purchased some skin products from Gratiae at Sawgrass Mills mall, Sunrise, Florida on January 2 for $150 plus tax. I researched the products and discovered they can be purchased for a fraction of what I was charged. Specifically, Nordstrom Rack had a promotional limited time offer of Premier by Dead Sea Premier Refining Moisture Cream for $16.97, and Refining Facials Peeling Mask for the same price. I saw the products much cheaper on other sites as well. It’s really tragic that no one can be trusted anyone, not even a vendor in a mall. Please understand that $150 will not impact my life one way or the other. What does concern me is that your company would allow vendors at malls to deceive and defraud innocent people for gain.

Excellent Products and Customer Service I bought the Prestige Pearl Spot Whitening and the pump was not working. I then emailed the customer service and they replied within one day. I supplied the order# and picture and they shipped a new product the next day. Awesome customer service and shipping! I have been using their products and it's second to none. Definitely recommend!

Friendly Presentation The young lady at the store gave a pleasant, informative and friendly presentation of the products available from your company. She was very knowledgeable of the product and very patient and kind. She showed/demonstrated the products to me that she thought we best for my skin. She also listened to my opinions and feedback to customize my purchase to be sure I would be happy about my purchase.

Great assistance of Jacky The item I bought could not be delivered. I wrote to customer assistance and Jacky S. helped me with the process. She was worried about the problem but she solved it very efficiently. She got in contact until the cream was delivered. Thank you for yor kindness.

My order arrived and was damaged(liquid… My order arrived and was damaged(liquid bottles had leaked). I explained the problem to Shirley the rep and she replaced the damaged items free of charge.I love these products so happy to recommend.