Debated between 3 and 4 stars Debated between 3 and 4 stars. I have had some difficulty regarding an incorrect product being shipped (moisture emulsion normal to dry instead of requested normal to oily). Have called on numerous occasions, left messages and with no response. I did however manage to connect with contact on Thursday and was to receive a call back immediately. That did not happen and I have no idea how this is to be resolved. Have had little difficulty in the past, first time on-line order. Hope the issue is satisfactorily resolved soon.

Seems to be working on my wrinkles The product seems to be working.. im 64 and would like to keep the wrinkles and saggy skin to a minimum. Ive just started using it. I hope to see a big difference as time goes by and I continue with my new products..

After a few communication problems and… After a few communication problems and an issue with the serum pump I finally made contact with the company Renelif and Jackie .S. very quickly responded and immediately replaced the product . Thank you from the UK!

Sent the wrong item Sent the wrong item, and then I couldn't get hold of anyone to get the correct item shipped. I had to leave a message, and nobody called me back, just got an email sent to me saying the product had been shipped. Super poor communication, and for such high priced items, I would expect much better service!!!!

Excellent! I have tried the products and they are really good, my skin improved, I almost no longer have blackheads. Excellent staff at the mall alto las condes, Chile. grateful.