Paul Ekins
GBShocking Customer Service & Business Practices Paid for their software "Airy" and received no activation code, no license key. When I requested them I had 2 support tickets in asking why I had not been supplied with these as I had a useless piece of software I could not use. They have ignored me to date. I then opened a payal dispute with Cleverbridge who were the people who took my money and issued me with an invoice for the services I still dont have, and they tried to brush me off saying they do not supply refunds, Eltima does. Why did you take my money and issue me with an invoice then ?? Shockingly bad non existent customer service. Now I have no choice but to wait for the paypal dispute to run its course and get my money back through them. Disgusting.
Juan Lopez
GBPurchased the pro version Purchased the pro version, the player wouldn't stream when it's clearly supposed to stream via airplay and DLNA devices, asked for a refund, and got denied because they only make refunds when the product is buggy.