Very good performance and service. Best bang for your buck out there, and everything you could ask for in a hosted FTP solution. We've used Exavault for about three months now after researching our alternatives pretty extensively. The price and performance are what sold us on Exavault. The flexibility of the user interface with either browser and link based file sharing, or the traditional FTP/SFTP client approach fits our needs and works well for us and our customers both. The customer service is fast and friendly. You can't go wrong with Exavault.

5 Fold price increase !! After using the platform for quite a time (with no problems) we receive an email notifying us our monthly subscription is to increase 5 fold to $100 per month! Its not that we make excessive use of the service either, always well within our quota. I been left feeling that small businesses helped build ExaVault and now they have been out priced and cast aside, sad very sad. Thanks for your reply, what you fail to mention is the condition of the 12 month price freeze is it's payable in one yearly payment upfront and afterwards still increase your fee from $20 to $100 per month. Oh and sending out the price increase email the day after taking the months invoice payment feels a poor show too, especially because if we cancel you remove the service in 1 to 2 days but refuse to refund the unused portion of the plan.

Unjustified Huge Increase in Price with Little Notice The have been using ExaVault for some time and paying $20 per month. We were sent an email out of the blue recently saying that the annual subscription would now be $2,100! This is way beyond our budget and leaves us in a very difficult position, needing to restructure our IT, and our relationship with the 3rd parties at short notice. If this is how their customers are treated, they deserve 0 stars. I am trying to imaging what they would say to their providers if bills starting landing on their door mat with little notice and 500% increases in charges. We are small business with very low volume users, only transferring a few files a day, each nothing more than a csv file with a few lines of text. Very unimpressed.

THE RIGHT CHOICE for HOSTED FTP / SFTP SERVICE We got tired of down time and of hearing excuses from the local ISP we were using for hosted FTP storage. We chose and moved to ExaVault for a few reasons: • Price for the number of User and storage space. • We can add Users and set permissions. • Flexible, easy to use and administer. • Quick response from EV staff in regard to answering questions pre- and post-sign up. • EV's existing customer base. Steve

Really Good, minor changes would make it perfect We're finding ExaVault really convenient as a landing place for telemetered data-logger data and conveniently, securely sharing this data with various customers. I especially like our ability to have our brand on the page. One thing that I wish you could do is retrospectively change/divide the access permissions for folders/sub-folders that have already been created. We made a number of folders under a main folder only to find that we couldn't modify access permissions in the way we desired. We ended up having to create multiple new root folders and allocate/restrict access that way. Some of this hinged on the need to program our data-loggers to drop the data in a specified folder. Not a biggie but slightly less convenient than we thought it would be.