ExaVault Cloud FTP is Great! Overall the product and our experience with the software and support team has been great. They continue to add necessary features to keep ftp options available for our customers that want more and more automated workflows.

THE RIGHT CHOICE for HOSTED FTP / SFTP SERVICE We got tired of down time and of hearing excuses from the local ISP we were using for hosted FTP storage. We chose and moved to ExaVault for a few reasons: • Price for the number of User and storage space. • We can add Users and set permissions. • Flexible, easy to use and administer. • Quick response from EV staff in regard to answering questions pre- and post-sign up. • EV's existing customer base. Steve

Really Good, minor changes would make it perfect We're finding ExaVault really convenient as a landing place for telemetered data-logger data and conveniently, securely sharing this data with various customers. I especially like our ability to have our brand on the page. One thing that I wish you could do is retrospectively change/divide the access permissions for folders/sub-folders that have already been created. We made a number of folders under a main folder only to find that we couldn't modify access permissions in the way we desired. We ended up having to create multiple new root folders and allocate/restrict access that way. Some of this hinged on the need to program our data-loggers to drop the data in a specified folder. Not a biggie but slightly less convenient than we thought it would be.

Unjustified Huge Increase in Price with Little Notice The have been using ExaVault for some time and paying $20 per month. We were sent an email out of the blue recently saying that the annual subscription would now be $2,100! This is way beyond our budget and leaves us in a very difficult position, needing to restructure our IT, and our relationship with the 3rd parties at short notice. If this is how their customers are treated, they deserve 0 stars. I am trying to imaging what they would say to their providers if bills starting landing on their door mat with little notice and 500% increases in charges. We are small business with very low volume users, only transferring a few files a day, each nothing more than a csv file with a few lines of text. Very unimpressed.

Provided the service I needed. Provided the service I needed. Called and they walked me through my concerns i had and helped me understand my issues. My data is safe and stored online vs on a drive at my office or house. If something goes wrong I always know I have my copy with them as a backup no matter what. All in all a great service - been using them for a couple of yrs now and have no complaints. This service is simple and straight forward. I would recommend using them for any data file storage service online. Regards, Joel G.