PlasmaRack

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4.36
Based on 14 Reviews

5

78.57%

4

7.14%

3

0.00%

2

0.00%

1

14.29%
About PlasmaRack

PlasmaRack is a company that strives to provide top-notch services and exceed the expectations of its customers. We is dedicated to meeting the unique needs of each of its customers, and continuously works to improve its services and infrastructure to enhance the overall experience of its customers. At PlasmaRack, customer satisfaction is a top priority. We understands that each customer has unique needs, and therefore, it works hard to ensure that each customer's needs are met. This is achieved by offering a wide range of services that cater to different needs, and by providing personalized support to customers to help them achieve their goals. To achieve its commitment to excellence, PlasmaRack is always expanding and improving its services and infrastructure. We invests in the latest technologies to provide customers with the most efficient and reliable services. It also ensures that its team of experts is up-to-date with the latest industry standards and trends, and is equipped with the knowledge and tools needed to deliver top-quality services. PlasmaRack's dedication to meeting customer needs and exceeding expectations is evident in its approach to customer service. We provides 24/7 support to ensure that its customers' concerns are addressed promptly. It also welcomes customer feedback to help it identify areas of improvement and implement necessary changes to enhance its services and overall experience.

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Eric
GB

Amazing customer service and Tor friendly The team at PlasmaRack knows what they are doing and are very polite and respond fast to every inquiry. The site is easy to navigate and understand. Their network is solid, and they have path.net protection as well, all for a very affordable and reasonable price as well. As a bonus, they are Tor friendly and just require a ticket informing that you’re running an exit node so they can handle abuse complaints accordingly along with blocking of email ports, irc ports, and rdns setup to make it clear what the ip is used for.

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Moi
VE

All good for now I have been testing the services for 1 month, I have no complaints with the services. The services I bought are excellent. The only problem is the poor support, I feel like they ignores the customers from my point of view. My experience has been that my service has been attacked several times by DDoS attacks and my network has gone down during these attacks. I have contacted via ticket, I have mentioned several times to support when my network went down due to DDoS and from my point of view I did not see any interest in carrying out a solution, they told me that the only way to reduce attack leaks is by placing a "Deny -All" rule of Path.net. I've been waiting for 2 days and they still haven't add it and my server keeps goes down due to DDoS (By the way, I have a lot of annoying players and clients who can't play even 1 day stable on their servers because it simply goes down several times a day. day for a DDoS). My only complaint that I hope they can improve is the support team. It seems like they doesn't care about the client's problems. They can leave you waiting for hours or days to take some type of action. If support doesn't improve at least a little, I'll have to move to another provider unfortunately. Edit: We've been talking with support team. They have already placed the "Deny-All" rule and for now all good. And they told me that they were going to improve communication with the client side.

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customer
CA

It’s cheap and good but it lags to much We manz hook me up and got it to work

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Rodrigo Benavides
CL

Cheap colocation They offer colocation at a fairly decent price, and have also offered remote hands free of charge. Zach has also offered me very good deals on hardware. There have been some occasional technical problems and some delays, but the support has made up for it with no problems. I just wish the support was more attentive sometimes, but I can't complain for the price.

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