If you want reviews I shouldn't need trustpilot acct Got message from Carbonite saying that my account hadn't backed up lately, so I logged on and updated Carbonite...in the process I had left a message on whatever they call their virtual assistant. Soon they checked what I had written and informed me the steps I should have taken before reinstalling software. I did that and it works fine. Would have been nice if the process were included in the download instructions. But all's well that ends well.

Customer service only available US… Customer service only available US hours don't recommend you buy if you are in Europe

My "computer guy" recommended Carbonite… My "computer guy" recommended Carbonite when my last computer crashed. Very easy to buy, download and select files to backup. I appreciate the comfort of knowing my files and photos are safe should I ever "lose" my computer again. Backup is automatic and seamless. Very happy with this product.

Carbonite has requested a review Carbonite has requested a review with reminders many times. Recently they apologized for bugging me. That's the first time a company has done that and it made me feel a little ashamed in being neglectful. It also reminded me that feedback is really important to you. In terms of feedback I'm quite satisfied. I assume everything is going along fine because I get periodic reminders of the back ups and I just truck on along.

I will subscribe to Carbonite as long as it’s available!! I love the idea that I don’t have to remember to backup everything all the time. Carbonite automatically backs up everything on both my computers at regular intervals and lets me know if it was unable to do so. I took this for granted until my computer failed. Having lost all my data once in the past, the backup on Carbonite was priceless!! I didn’t lose a thing: no pictures, no documents, nothing. Thanks, Carbonite! I will subscribe to you as long as you are available.