Doesn't perform as advertised Used it for 2-3 weeks and it helps just a bit. Never like shown in promotional videos, which are really exaggerated. It may be improved by giving it some height in the back or more slanted, and using a more sturdy material. Not pleased and would not recommend. Too expensive for something that doesn't perform as advertised.

Makes working at my desk pain free such a simple thing, but so effective in making time spent at my desk pain-free. We have bought 2 now because both my husband and I can't go without them. Great for both relieving back pain from sitting, and also great at improving chair comfort overall.

Excellent customer service! The BackJoy Posture Plus was recommended to me by a friend. I accidentally ordered the wrong one online and noticed it later in the day. I called Customer Service to try to fix the problem. Someone answered right away and I explained what happened. He took the information and said he'd try to change the order before it went out. Later in the day I received an email that the order had indeed been fixed and I received the BackJoy Posture Plus was delivered!

BackJoy makes a big difference in reducing lower back pain when used on soft cushions, which amazed me. I was skeptical, having bought numerous lumbar support items, some of which work well, but all of which are heavier and cost more than BackJoy. This is a very lightweight but completely effective aid to improve sitting posture and relieve shoulder and back pain.

I have an ordinary experience with the… I have an ordinary experience with the company BackJoy and their websight. It has almst satisfactory products I would say. They have a wide selection of items availbale, and the website is easy enough to use that anyone can find what they need. Prices are good but they could be a bit lower as far as im conserned. I have had no problems with the customer services, and orderd a few times, but all though it has been smooth, returning policy needs some improvement. Speedy delivery and good packging are plusses. Overall, BackJoy is average enough to shop at.