I ordered on April 13 I ordered on April 13, and am just now getting the items on April 27th. Their email updated blamed “too many ordered” then their customer service put the entire blame on the shipping vendors. Companies get to choose what shipping vendors they use, so you might want to look inward on that and not try to throw a third party under the bus. Also they didn’t offer anything but a weak apology to make things right. Why not send the email with a 10% off discount? Instead they said sorry and refused to do anything except for constantly shift blame even when I shared screenshots that contradicted what was being said.

Love Dua! Considering that I only became a customer in 2023, I have amassed quite a collection of fragrances, both dupes and originals, from them. In the rare case that I need help from customer service, they always go above and beyond to make sure I am satisfied. High quality fragrances! The owner is very passionate about his craft and his company, and he regularly interacts with customers in the Dua Facebook groups. I am beyond happy...I am a bit obsessed!

Been eyeing Duabrand for years! I made my first order and my second order within a few days of each other. Even at peak holiday season my orders processed and shipped in two days with free 2 day shipping. Every bottle was perfect. Completely secured in their packages (lots of bubble wrap, lots of foam peanuts), and each bottle placed in a nice black velvet bag. All of them smell beautifully! I bought 11 different bottles of perfume from Duabrand, and I'd do it again!

my 30th bottle and counting l….. Wow just amazing on my 30th bottle and well worth it why spend more when literally every fragrance I purchase is a banger and always project more than the original. All you need to do is purchase your favorite bottle from DUA and wait for the results.

Amazing I discovered Dua a few years ago, and it's been a match made in heaven. Fragrances that last, and are the exact version of the originals at a much more affordable price, what else could you ask for!