Simply the best payment platform for freelancers Bonsai is so easy to use and helps me keep my business looking professional. It makes it so easy for my clients to sign contracts and pay invoices, and gives me good records of everything. And if that wasn't enough, their customer support team is awesome! They're responsive and listen to what their users need, they're quick to reply if you have an issue, and so patient and helpful. Wouldn't use any other payment platform!

Bonsai / Hello Bonsai is Terrible Bonsai / Hello Bonsai is absolutely terrible. They charge ridiculous transaction fees and then hold your money up for weeks after the payment has been made. Absolutely infuriating, they have massively screwed up my business. I wish I had known this before signing up with them. I canceled my account with them as soon as I learned about their predatory practices. Literally, any other service would be better than Bonsai. In addition, Bonsai support is practically non-existent. I have never paid so much for a service and not been able to get an actual person on the phone to try to resolve even the most basic issues.

Great platform Hello Bonsai is a great platform for freelancers. I especially like the contracts and invoices features. This tool is very helpful for anyone who needs to follow up with clients, send them professional looking email reminders, sign legal binding contracts without hassle and process payments. I had a little issue with my receiving my payments, but customer service chat answers within 24 hours and were very helpful to resolve this.

Very helpful support team While considering this product, I had several questions which prompted me to reach out to the support desk through online chat. The support agent, Sawyer, was able to provide answers to all of my questions about subscription seats, APIs, and more. Very helpful and knowledgeable about the product. Thank you!

Perfect Solution for Freelancers Bonsai has totally streamlined my freelance business. As a designer and photographer, I send out tons of proposals, contracts, and invoices. It's been such a relief to have one platform to manage everything from client intake, to hours and accounting. After over 5 years of use, I can definitely say this was the right choice.