Laura Holmes
GBWill and Lorena are the BEST Will and Lorena are the BEST! We moved into a large home with lots of smoke detectors and thermostats, and also decided to install a security system. I loved their initial consultation, which included looking at the (somewhat dated) wiring in our home to determine compatibility. We also talked through all the options around smart doorbell, outside cameras, and different Nest thermostat models. We couldn't be happier with the results! We feel extra secure with all the suggestions they had about our security system, they took the time to uninstall all the hardware from the previous owners, and they took such extra, professional care with the install (including lovely touches like silicone insulating the holes for security cameras to prevent water leaks). And Lorena and Will are such nice people and a pleasure to work with. They made it super easy to work with them and they are so professional with great judgement. Will be recommending them to all our friends; in the meantime, do yourself a favor and hire them!
David Rosen
GBAvidWorks Technology AvidWorks Technology, Will Gates and Lorena, are the rare professional service organization. Expert, responsive, kind, prompt, affordable solutions for in home and in business technology solutions. I used them to install a Ring home security system. They went above and beyond their scope of services to install, set up, trouble shoot and design the system, from recommended components to technical solutions required for the installation. You cannot find a better team. I give them the highest possible rating. David
Tom Glynn
GBThis is the 3rd time I've had AvidWorks… This is the 3rd time I've had AvidWorks Technology. I've had AvidWorks come out and install a Rachio sprinkler system, a Yale/Nest lock system and then another two Yale/Nest locks. Will and Lorena were awesome; friendly, polite and really helpful. They removed the old systems, installed the new ones, set up the apps, made sure the systems were up and running smoothly and then walked me through the process. Will is very knowledgeable about the various home automation products out there. Lorena did all the initial interactions, set up the appointments and then did the software set up for the Rachio. Very professional. I would highly recommend AvidWorks for any home automation project you may have in mind. I would definitely use their services again. Pricing was extremely reasonable.
RD Aguera
GBProfessional, pleasant, learning experience Professional, neat, clean, punctual, can’t say enough. The cameras installed all exceptional and professional install. All my new switches install look like they were part of the house since it was built. After everything was installed the tech took the time to explain how everything works, how to manage the products with the apps, paired it with my Alexa and explained how to give it commands for the switches. William didn’t just install our products, he made it a pleasant, learning experience. There should be more techs like him.
Johnny
GBFantastic installation, very professional. Lorena and Will were absolutely fantastic to work with. They were super professional, friendly, on-time, and responsive. Scheduling an appointment was very easy and smooth. When Will came on site, we realized that we might have difficulty drilling through the tiles behind where the Nest Hello would be mounted. Rather than just throwing caution to the wind and going for it, Will was super meticulous about doing it right. We tested a drill bit against an extra piece of tile I had on hand, and it didn't go through. Will then took the spare piece of tile with him, went and found/bought some drill bits that would work, came back a couple of days later and did a fantastic, clean installation. He absolutely takes pride in the quality of his work, and it clearly shows. I would recommend Will and Lorena from AvidWorks to everyone, and would certainly go back to them for any future Nest needs.