Certain this company is scamming Certain this company is scamming, I have never used us.ovh.cloud and never intend too. I have received multiple emails stated I owe $500, $1160, $1500 but have never ever used this service. I have attempted to access the account but I'm unable to access as when I do a password reset nothing comes through, their twitter team never response. I've got 3 emails saying I've logged in from various locaations not even in the same country as me. There's no way to contaact their support without signing in. Absolutely useless, hopefully someone contacts me.

Superstar Bob was a star, answered all my questions promptly and quickly. Even answered really technical ones about the ASN OVH uses and tips from his engineering partner about using both IPv4 and IPv6 on the same server, didnt expect that. Keep doing gods work Bob your awesome.

Kelsey Segerson is the best! Kelsey Segerson is the best! i asked for help on 3 twitter accounts (@ovh_support_en, @ovh_support_us, and @ovh_support_fr) and none were able to help me i created support tickets on kimsufi.com and us.ovhcloud.com and none were able to help me as well i contacted live chat and no help there, either. if you’re keeping count, that’s SIX customer support channels i went through and i was basically given the run-around. finally, on my SEVENTH attempt (lucky number seven?), i sent a ticket to the Sales department and thankfully the email landed on Kelsey Segerson’s lap. at first, she wasn’t able to help me either and i had given up. there was no way i was going to waste any more time on this. but two hours and at least 10 back and forth emails later, she emailed me back and said she spoke with her manager and now everything’s been taken care of! please, anything short of a promotion for Kelsey Segerson is an oversight of her exceptional dedication and kindness!

Bob Young from OVHCloud US - exceptional service! Bob Young from OVHCloud US -- I learned the hard way that not all OVH's are the same -- was hands down the best to work with, extremely patient, detail oriented, found a server that would meet my needs. This wasn't a high dollar deal, this was a single server around $150. Worked with me and the verification team to make it smooth. Was also able to deliver somehow the server in hours and not the expected 72hrs. Just flat out exceeded expectations.

Patient & Prompt Support I'm a complete newbie and their support has patiently held my hand several times through things most people should really just be Googling. These guys are great. 10/10, will definitely be recommending.