Patrice was VERY knowledgeable and… Patrice is VERY knowledgeable and patient as he navigated me thru login issues and making account changes. He Rocks!

Patrice was AMAZING! Patrice spent 30 minutes on the phone with me helping me to reset my password. He had such patience with me and remained professional and so so kind. It was clear I was making error after error on my end. He continued to walk me through everything until we finally resolved it. One of the best experiences I have ever had!

Argyro was extremely helpful in… Argyro was extremely helpful in assisting me with my password change. She stayed with me every step of the way until I was able to log back on. She then assisted me with creating a new user account. Argyro is a true asset to the organization.

Awful Awful. I've been using eFax for nearly 10 years. Their site is dated and clunky, but functional. I have never had a problem until this year (hence the 2 stars). This year, I switched to eFax Corporate. It took 45 days to port over my number. They then charged me twice for the month they ported my number over (an admitted error on their part), plus an account activation fee I was told would be waives. They conveniently forgot to credit me with the balance remaining from my eFax account, as I had paid annually. I have now spent 3 months and precious hours of time trying to sort out my first bill - which should have been a credit of $40, but was instead $105, deducted automatically. I've received a lot of lip service, but nothing has been accomplished.

Ariel was very helpful in assisting me… Ariel was very helpful in assisting me with my password change. She made sure to follow company guidelines while assisting me. She stayed with me every step of the way until I was able to log back on. Ariel is a true asset to the organization.