cryptouser
GBHad a great experience using coin… Had a great experience using coin ledger. Software is quite useful however there are instances where we need help reconciling complex transactions as multi-swaps and bridges. Sara from the team helped me sort out all the questions I had and she literally spent a few hours to ensure all my transactions were reconciled. Will certainly use coin Ledger again. Appreciate the great support from Sara!! Highly recommend this software to every crypto user.
Jay
GBCoinledger was my first pick and my… Coinledger was my first pick and my first experience with a crypto tax service. Overall the experience was positive. I did have some issues transferring the data to the platform, but customer service was there to help. A big shout out to Ben R. He was there the whole way and went above and beyond to get me squared away! Very responsive, very professional.
Adam
AUGreat tools, exceptional service These tools make life a lot easier and, if you need help with anything at all, the customer service is brilliant. The team replies within a day and they're focused on actually helping you (not just "dealing with" your help request). That's a sign of a solid company.
Stephen C
GBI was having trouble with missing cost… I was having trouble with missing cost basis and uploading certain transactions from 2023. Farouk was the customer service representative that helped me. He was very knowledgeable and helped me get all the transactions uploaded and figure out the missing cost basis. We were able to get everything squared away. I'm not crazy about doing everything through email. id rather do it over the phone. But, Farouk was very good and made the process easy
Vamshi Mukka
GBMissing Cost Basis Issue fix Sara, one of the agents, provided exceptional assistance in resolving the Missing Cost Basis issue. She demonstrated great dedication and went above and beyond to ensure the problem was resolved. Overall, the team's service is outstanding, and I am very pleased with the level of support provided by the agents.