Jess
GBTheir service is awesome Their service is awesome! As an independent pharmacist whom wears many hats, they help hold one of those for me. They are prompt with answer and assistance and never make me feel like a bother. They have spent time to walk me through understanding how to make changes so we can be more efficient and update our own site as needs, especially with COVID vaccines, changed almost daily. When I wanted to make huge changes to the website, they supported me and offered both suggestions and ideas for improvement. When I needed help with choosing various systems to integrate into our website, they were there to help, offer advice and decipher which would be best for my company. I can't say thank you enough for all the assistance and load you have taken off my back at times!
Lacey
GBPrompt with requests Always quick with responding to my requests for frequent changes to our website banner. A couple of times I did not receive a response but nonetheless they had completed what I asked. I just like an email response so I'm sure my requests are completed.
Kristin
GBExcellent! The staff at RefillRX Connect have been outstanding to work with . They are prompt to meet your needs whether it be adjusting content on your website or adding new employee emails. I have been very satisfied with their customer service!
John
GBHighly Recommend Janet and her staff always go above and beyond to meet our pharmacies needs. We switched over one of our pharmacies initially to try them out and quickly ended up switching our other location over as well. They are attentive and always very responsive and able to get things done quickly. Definitely recommend.
Luke
GBBest customer service The best thing about RefillRx Connect is their responsiveness. It's such a relief when you are a busy business owner to know that if you email your web support team you will hear back the same day, often within the same hour. Truly top notch customer service. Wish there were more companies out there that cared like they do. Highly recommend.