Bought from them for the 1st time Bought from them for the 1st time. It was TurboTax. Got the download instructions and everything worked fine. Software worked fine. The best price I could find. Highly recommend.

Was nervous buying from BHT but was… Was nervous buying from BHT but was rewarded with an excellent experience. But was only good for 2 free federal efiles. Mine which was the 3rd was rejected. So not so excellent after all.

Good price, Good results, until I tried to by State Ordered and promptly was able to download two versions of TurboTax and at a very good price. However, when I tried to buy a state for TurboTax business there was an unexplained error, and it would not work. I spent 2.5 hours on the phone to TurboTax representatives who finally sold me the state at a discounted price over the phone and showed me how to install it. After reading other reviews here I suspect it was not really Turbo Tax's problem.

Couldn’t efile and no customer support or response to issue with product license Couldn’t efile. After lengthy call with TT, found out this key had previously been used. Of course, no customer service, so cancelled via credit card and purchased again thru Amazon (albeit at a higher price) and no problems. I also would add that I reached out to bighome tax on feb 21 requesting/demanding a refund and no response or follow up occurred (it is now April 10th). Interesting that after I posted this review, within 24 hours, they wanted trust pilot to get further information from me like an order number. If only they had been that responsive to my follow up, perhaps this review would not be 1 star.

***BUYER BEWARE*** ***BUYER BEWARE*** I accidentally ordered the incorrect software from BigHomeTax. I immediately uninstalled it and ordered the correct software from the same company. I requested a refund for the unused product and received an email response with several misspellings refusing the refund. I am disputing with PayPal, however, I probably just fell prey to a scam.