Inés in the Artsy Protection… Inés in the Artsy Protection department. I am floored by her level of service, professionalism, and follow-up. She kept at it until she achieved a good solution. Never tried to make me wrong. I always felt believed. Very efficient, no drama. Lovely. Her handling of the issue made a huge difference to me.

Worst website EVER for customer AND gallery I advise to NEVER use Artsy as gallery or customer... You will pay way too much shipping costs as customer via Artsy, if you order direcly from a gallery you get way better prices or even for free!! Also, if you are a gallery, you have to pay every month for your account, but also need to pay a percentage to Artsy when you have a sale. That's what I call getting the best of both worlds ;)

Very quick to respond to my interest Very quick to respond to my interest, lovely selection of pieces, but sadly way beyond my budget. I really enjoyed seeing them thank you.

I ordered a painting and made payment… Scary experience I ordered a painting and made payment through wire transfer to Artsy about 10 days ago with order no. 299203112. So far I have not got any shipment confirmation yet. I almost think it is a scam. Reached out to artsy and gallery no solution. Art gallery said they did not receive fund , I wrote to artsy again, it became silent . It is anxious experience not positive at all! Can someone tell me this is not a scam? I spent thousands of dollars on an art piece , it turned out an awful experience. I hope artsy can follow up soon possible to get the shipment done .

Ordered two pieces without ever using… Ordered two pieces without ever using app. One gallery slow to respond. App was extremely helpful and responsive getting answers/solutions quickly. Highly recommend. Shipping secure. No issues J