Exceptional Exceptional: excellent service, professional and friendly staff, reliable and fast delivery, ! Special thanks to Alex, wonderful and helpful person, his advice and service is outstanding! Peace of mind !!

Outstanding quality of service Outstanding quality of service. The staff were extra helpful whenever needed.

Absolutely amazing service Absolutely amazing service! very prompt and intelligent at every step. Easy to use and very efficient

Customer service could communicate more professionally Fast service and easy to navigate tool. Processing of items is however expensive and the team has a confrontational tone towards customers.

Outstanding service from SwissMailBox There is no doubt that SwissMailBox's service is world class, professional, efficient and – as I personally experienced – goes beyond the letter of the law. Alex and the team attended to each and every one of my queries with patience and understanding. On a few occasions, where the sender did not indicate my unique mailbox number, Alex and the team at SwissMailBox did everything in their power to track the package down – even catching up with postal couriers to ensure the package was found – making certain the items were safely forwarded. If you're looking for a mail-forwarding agent in Switzerland to handle Swiss and European packages, SwissMailBox's outstanding service is definitely worth the small monthly fee. This is a well-deserved 5 stars!