Not accurate pricing Not accurate pricing. Stole my lifetime rewards from $131.07 to $1.21

USERS BEWARE OF SECURITY ISSUES WITH GAS BUDDY! In Oregon it has been illegal for a customer to pump their own gas until this year, 2024. In 2023 it was not allowed, so every purchase would require handing your Gas Buddy Driver Card, along with the Driver Number to a station attendant. In doing so, my GB Card info was stolen along with the Driver Number. This resulted in several unauthorized charges to my linked bank card for fuel fill-ups done by someone who is probably a station attendant and who scanned my card to use for their own fuel purchases. I reported these unauthorized fuel purchases, at locations I have never been to, and the response I got from Gas Buddy was to blame me for showing/sharing my GB Card info, even though the ONLY way to use it in Oregon is to provide it to an attendant!!! Gas Buddy is refusing to reimburse me for these unauthorized fuel purchases. When I went online to my GB account to remove my linked bank card, there is no method to do this!?! You can only replace a bank card, not delete it! As a result, my bank card info is still associated with my GB account! Yet they refuse to assume any responsibility for the stolen information and for the unauthorized purchases. 5 total fuel purchases in November alone! I RECOMMEND THAT ALL OF YOU THINK VERY CAREFULLY ABOUT USING GAS BUDDY - THEIR SYSTEM SECURITY IS NOT AS GOOD AS THEY WANT YOU TO THINK IT IS, AND THEIR WILLINGNESS TO RESOLVE A SECURITY BREACH ALLOWING THE STOLEN GB CARD INFO IS NON-EXISTENT!

Incapable and hopeless customary care. I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account. Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.

No human beings work in customer… No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!

Very disappointed with GasBuddy lack of accuracy during gas shortage Very disappointed with GasBuddy and its lack of information during this gas shortage in South Miami Dade County (April 15th-17th and continuing). It took a couple of days to start showing gas stations without gas. Now it shows a few with and without and the "with" actually do not have gas. There's more emphasis on the prices. Who cares about the pricing during a gas shortage crisis? Focus on who has gas and who doesn't. And, yes, I'm aware that they rely on information from the public. That's another concern especially depending on what community you're in. Good luck getting accurate information.