Great scooter! The bottom line is this an above average quality scooter so it’s worth the above average price. It has great range and speed. Very solidly built. Great braking system. I had to use customer service for a small issue and they were receptive. I would purchase again,

Battery problem Helloo there, I bought a Varla Pegasus from Eu Varla website and the battery came faulty, it can only charge up to 52 V that lead to only half the autonomy it said it has. I tried to contact varla customer service and they answered me the first time very quickly, and asked for more information like serial number and order number because they didnt have it recorded with my email for some reason because i paid with paypal and that has the email. I andwered the email right away and now its been 1 week and 0 response from them apart from the first email. I would like a new battery atleast to replace.

Brand new and can’t ride till they fix problems . When I received my new Varla eagle one there were parts in the bottom of the box that should have been installed. The steering clamp only had one of the arms installed and 2nd arm was a bottom of box but no nut to be able to tighten the steering shaft properly. After 5 texts they finally said they would send another whole clamp device. I told them I only need the nut, just send me the nut. Biggest problem is the steering binds when you turn it. It binds at straight and about 10 degrees off center L or R. They told me to loosen the notched adjuster just below the steering support. I tried even with 14” channel locks and will not budge. The showed me a video of a guy with a tool turning it snd he put his foot up against the scooter to apply leverage. Number 3 is the seat I ordered. I’m 70+ and need to lower my center of gravity for safety reasons. I’ve told Varla customer service all these problems and not getting any help from them. I said I will take to a scooter repair facility and bill them. I’ve had scooter 3 weeks now and have not ridden it yet. HELP! ! !

Despite all the bad reviews Varla is a. . . Varla Scooter stands out as a beacon of excellence in the electric scooter industry. Over the years, the company has consistently demonstrated its dedication to producing high-quality, durable, and reliable scooters that cater to the diverse needs of its users. Innovative Design: Varla's range of products showcases cutting-edge design which not only prioritizes aesthetics but also user comfort and safety. Their ergonomic designs ensure that riders have a pleasant experience every time they take a ride. Sustainability Commitment: As a forward-thinking company, Varla Scooter is committed to eco-friendly solutions. By providing electric scooters, the company promotes sustainable transportation methods that are both efficient and reduce the carbon footprint. Customer-Centric Approach: Varla Scooter understands that the customer is at the heart of its operations. Their responsive customer service team, user-friendly website, and transparent policies underscore their commitment to customer satisfaction. Safety First: Varla Scooter places a paramount emphasis on safety. Their products undergo rigorous safety tests, ensuring that they meet and often exceed

Don’t buy their scooters ! Don’t buy their scooters. They do NOT deliver what they promise. They are difficult to stear and they only go 1/3 of the distance of what they write. They sent me the wrong model and it took over 2 months to get the right one. But now already after 2 full trips of fully charged scooter I only could drive 35 km. I contacted them and they only give you poor excuses. DONT buy their scooters !