
K K
GBTerrible Stay Away They Scam You What a horrible company I made a reservation for a car at $70 per day, and for 4 days so ~$280.- then I added toll road and insurance. Clicked pay for then realizing SIXTH had added a Prepaid Fee of $171!!! Something I don't even know what is, so I called and thet said "Oh that is if you want to expend or rent another car and other time???!!!!!" I think they are using some cheap Phillipines call center as I could't understand what they guy said. So they just scammed me for $171!!! So rent a Toyota Camry for 4 days and pay $800!! They are a complete joke. -Did another booking and then it was $540 before I clicked pay (which I obvious didn't do) So they trick you to order, and then they scam $170 of you when you pay. Then I wanted to cancel, of course, then the was a $100 cancel fee -They are really something. Never ever again!!!

Greg Sim
GBA complete shambles Received an email due to this experience from US customer services. Asking me to send more information and how they take this seriously blah blah, Sent the info promptly basically saying that all I am guilty of was trying to be a customer!. No reply as yet and not holding out much hope, not sure about others but another absolute hate is that the person sending the email from CS is highly likely not the person to follow up so by the time you get to the 5th pedson your original query is totally lost as nobody can be bothered reading up!! Tip for the rest of companies toting great CS experience, ONE SINGER ONE SONG, 1 person neginning to end!!!..............A complete shambles , no cars as advertised, website not functional, emailed customer service 4 times no reply, called their helpline and noone knew what to do. Congratulations to Konstantin and Alexander Sixt for shouting how good their digital experience is! 🙄🤣