Bob S.
GBCouldn't be better! My wife and I have used CarRental8 for a number of years. We used to use other rental companies, but CarRental8 is so amazing that we've stopped going anywhere else. Easy, reliable, inexpensive, fabulous customer service. Never any problems. It's almost unbelievable how good they are.
Joe
GBAwful experience Awful experience . Booked a car at Ft.Myers airport . When I arrived I was told Fox Car rental is outside the airport and I need to walk three blocks to the shuttle. Waited 15 minutes for the shuttle .after getting to FOx rental in FT. Myers my agent Angel Tyson was the rudest B!$@h I ever met . She charged my card more than the reservation I made with car rental 8. She also snuck in a $40 pre paid charge for gas that I DID NOT ASK For. Gets better , I called Fox 800#. Told me there is not phone at that location and I will have to go back in person . I called car rental 8. I was told to send an email to customer service . That’s all they could do
Grant
CATo clarify the below response from… To clarify the below response from CarRental 8. I have provided them all the information and made them aware it was not an exchange rate but a conversion charge which is non refundable and would have not been necessary if not for their mistake. They also state here they would credit the difference if the bank would not but in reality they have offered a 5% discound on my next rental which is of no use to me. I started this process March 22nd to try and resolve this issue and have to follow up multiple times to recieve a vague answer that they have clearly not read the infomation I've provieded. It is now April 30th and I'm no closer to recieving my credit.
Larry
GBSecond time using CarRental8. Fingers crossed. So far the process of renting a car from CarRental8 was easy enough. Now, it will depend on how the actual process of getting the car. This review could change.
Joerg
GBTimely and personal customer service The call I received from CarRental8 in response to a question was a positive surprise.