Buying the premium or plus insurance… Buying the premium or plus insurance doesn't lower your security deposit as stated in Getaround's "Guide for Premium & Plus Insurance". My security deposit ended up being 1500$ with the Plus insurance. They also hold the security deposit for 7 days which is weird to me because the owner can rent the vehicle to other people a few days after you returned the car. I didn't damage the rental and the owner did not report any damages either but Getaround still has my security deposit. It has been a week since I rented from this app. Seems shady, besides there are better apps that are more reasonable and budget friendly. If you are in need of a car, I would rather use Turo or Zipcar instead because it would of been easier on my wallet. Putting $1500 aside for 1 week is not ideal.

Everything was smooth Everything was smooth, from picking up the car til returning it back. Seems like I only missed the point that car has to be charged before the delivery back. communication with owner was also easy via app. excellent 😊 Will definitely recommend

The connection to map is better, BUT They improved the connection to map apps from my last rental. But you still have to measure your distance from the "home parking spot". It would be better if they brought back the feature that shows where you are in the no-fee radius of the "home" spot, especially since you are being charged now for being too far away. Its especially tacky since the old app showed that. They also don't take into consideration land features like a lake, where you can't park. In places like Chicago where parking is difficult no matter where you are, having an adjustable radius (in terms of placement or different mile measurements) would be appreciated.

Worst car rental experience I've ever… Worst car rental experience I've ever been through. The was an error with the app that ended my four day rental 24 hours after I picked it up. Then I was harassed by the owner to return the car immediately or he'd call the police on me. I will never use this service, I would highly encourage using any service but this one.

Almost new car Almost new car, clean and well presented. Quick and easy process to book and pick up and drop off the car, especially out of hours. Shame the prices are creeping up, but still good value.