Anubis Rodriguez
GBShoddy company Shoddy company. I returned two disfunctional scooters now they claim they never received them and sent me to debt collections. I’m fighting a debt collection company over products I never even got to use. UNAGI, YOU KNOW WHO I AM AND I WILL NEVER PAY YOU A DIME. ITS A FRAUDULENT DEBT COLLECTION.
KC
GBEvil user experience... even B4 starting the subscription! I haven't even started my subscription when Unagi emailed me and offered me another free month of subscription. There was also an option to cancel all the way down the email. After reading terrible reviews online as well as to change my mind and buy a good scooter, I tried their AI chatbot that told me to contact cust svc that tells me to use the AI platform!?!?!!? Even if their scooters are excellent, I would not bother with Unagi.
Naga Maneesh Charugundla
GBA referral coupon didn't get applied… A referral coupon didn't get applied because of this I had to pay to make a payment. And the team doesn't have a record of the email they sent confirming this coupon.
Ellie Abrams
GBThe Unagi Model One Classic is a real… The Unagi Model One Classic is a real head-turner! Definitely the most stylish scooter on the block plus Unagi has pretty good customer support which I appreciate as a member.
customer
GBRead the reviews. Extremely shoddy company. I’ve emailed these guys 6-12 times regarding “payment” issues whereas they say payment has failed but realistically they keep charging me. I bought my scooter outright after they offered it to me within my account as I was sick of them just taking money. I paid the 180$ buyout fee. Then they charged me 180 again plus another months rental fee! They will not respond to emails. Stay away from this company at all costs.