Charlotte
GB5 stars!! I have loved every second of my Unagi Scooter! Lovely customer service experience and the product is great- chic, efficient and super convenient. Highly recommend for your next mode of transportation
KC
GBEvil user experience... even B4 starting the subscription! I haven't even started my subscription when Unagi emailed me and offered me another free month of subscription. There was also an option to cancel all the way down the email. After reading terrible reviews online as well as to change my mind and buy a good scooter, I tried their AI chatbot that told me to contact cust svc that tells me to use the AI platform!?!?!!? Even if their scooters are excellent, I would not bother with Unagi.
Orlando Castillo
GBAll of my concerns were addressed via… All of my concerns were addressed via email, however It would have been taken care of sooner if there was a contact number I could have called. Customer Service was very professional and as prompt as possible via email. The whole experience took at least 4 days to resolve but I am very happy it was
Anubis Rodriguez
GBShoddy company Shoddy company. I returned two disfunctional scooters now they claim they never received them and sent me to debt collections. I’m fighting a debt collection company over products I never even got to use. UNAGI, YOU KNOW WHO I AM AND I WILL NEVER PAY YOU A DIME. ITS A FRAUDULENT DEBT COLLECTION.
Ellie Abrams
GBThe Unagi Model One Classic is a real… The Unagi Model One Classic is a real head-turner! Definitely the most stylish scooter on the block plus Unagi has pretty good customer support which I appreciate as a member.