
Katie kin
DEExcellent customer Service Excellent customer Service. Alvin was to the point and he actually understands what a customer needs. I was not ready to go with them before but my son insisted, but it was a great decision. They did it the best way possible for my not running car as well.

Joshua Magleby
GBTHIS IS A SCAM!! STAY AWAY!!! THIS IS A SCAM!!! STAY AWAY! I went against my gut and went with the lowest quote to ship my car from Utah to Texas. I came to this site and ignored the others who had a similar experience and thought "oh there are lots of review and most are positive, i'm going to give this a shot" I'm now convinced those positive reviews are fake and these are professional scammers. It is pretty elaborate and preys on people who need to save some money to ignore the red flags. I even brought up these reviews with the sales rep and he had an answer for every one so I trusted him. Luckily my credit card covered this and I was given the money back, but many may not be lucky like me. Things to be aware of: 1. Their DOT number doesn't exist on the DOT website! I didn't bother checking this ahead of time. Check now and confirm to save the time with them. 2. They ask for a deposit. I've learned to not trust anyone that asks for money upfront. 3. They said I wouldn't have to pay again until after delivery, but they called a few days before pick up and said the only driver they could get wanted upfront payment. Again I fell for it when I should have asked for my deposit back and walked away. 4. They said I would hear from the driver 24 hours before pick up, but never did. I had booked this weeks in advance so there was plenty of time to search for a driver. 5. The driver never showed up on the day of pick up. 6. After I asked for my refund they apologized and said it would arrive in a few days. It never came. I followed up and they again said it would come before a certain date. It never did. They stopped responding after that. I made sure to do this all through email/text so I had a paper trail. That's when I began the process with my credit card company to dispute the charge. 7. The emails are low quality and basic. But I wrote that off as they were keeping things simple. 8. The guy I spoke with was named "David" but had a strong Indian accent. I chalked it up to trying to not be prejudice. Screw that anymore. 9. "David" offered me his personal number, which was actually the main line to the company. 10. After each payment he would check with his "finance department" but that only took a couple seconds. Seemed iffy but I let it go...again. I'M TELLING YOU TO TRUST ME AND MY ACTUAL EXPERIENCE

Brittany
GBGreat Service and prompt Great Service and prompt. Used them for the first time and would really refer them to my friends. I will surely use them again for my car transport. Good work guys!

L L
GBAfter being burned before...... After being burned before by a moving broker I was really leery about transporting a car I bought in Vegas. After dealing with Paul Jones, reading reviews and getting his phone number I went with Falcon Auto Transport. Everything in his sales pitch came thru 100%! Not one issue at all. Transporter was on time for the pickup and delivery later that same day in Phoenix. The drivers were very nice and took great care with the car. Highly recommend Falcon! Will definitely use them again!

stella adanyi
GBMy experience with falcon transport was excellent My experience with falcon transport was great, especially with Alvin who gave me a very good price and followed up with me all through the transaction. He is so apt and ensured that a had a hitch free experience. I recommend them especially Alvin for anyone who needs there service. He sure won’t stop at just booking you but he will ensure that everything goes on as planned and arranged until the transaction is concluded. Kudos Alvin