A veteran customer of their service! I have used BONVU on over several dozen occasions and when using anything that many times something goes awry (not due to them). Despite that, each and every time their lighting fast customer service has jumped in to help and have solved the problem for me even forgoing reimbursement in the process! This is all on top that they provide an excellent service without which I wouldn't be able to get many of the things I now use regularly. A clear 10/10 in my book.

I would like to thank you very much for… I would like to thank you very much for forwarding my order to Kolo. It was the first time for me and quite a nice amount in terms of order. Just wanted to let you know it has arrived. Used your service for the first time but wanted to let you know that I am very happy with it.

Unusable It can hardly be said that the goods have been put together. Goods are not properly packaged for a long freight period. Very expensive goods even arrive broken and therefore basically unusable in France because they are in no way was prepared for the long transport. (Additional outer packaging or similar). Freight costs are ultimately considerably more expensive than if you have it shipped directly from the seller. So Bonvu - if at all - only makes sense if you buy from dealers who do not otherwise send to Europe. But then you should plan a substantial surcharge. UPDATE 12.Jan.21 Today I unpacked the RAMMSCHUTZ from the last shipment. I thought because it looked well packaged, I'll store it for now. And you can hardly believe it: Even the RAMM PROTECTION is completely bent and has dents in the pipe. Incredible - a dented and completely bent BUMPER GUARD

Reliable and fast I'm using Bonvu for several years now and received lots of parcels from the U.S. The mail contact is flawless and all responses are within some hours or the next day. Only two times I had some trouble since the shipping bill was inside the parcel and our customs didn't find the total price. One packet made a travel around three citys (assuming USPS had caused that). But overall I can highly recommend them.

Professional service & outstanding customer support I have used Bonvu a few times now and everything worked out just fine every time. They are quick, reliable and professional. And what´s most important to me - their customer service is outstanding - always helpful and friendly. Strongly recommended!