I bought a trike for my 89 year old… I bought a trike for my 89 year old father last year and was not very happy with it. The battery charge gauge always shows 100% regardless as to how many miles have been used. I reached out to the seller and he told me it was a known problem and that there was no fix for it. He told us to manually track the hours every time it's charged. The front forks were also loose, the entire front fork assembly came off when I lifted up the handlebars. I was told that if I wanted to have someone look at it that I would have to get it back to the place that we bought it from. The distance was too far for me or my Dad to ride the trike to, so we were not able to get it adjusted.

Exceptional customer service. Great company. Trike takes a beating and keeps on going. Personnel knowledgeable, courteous and there when you need them. A rare customer-orientated company. Five stars plus.

Trip to Dunedin I just got back from a ride on the Pinellas Trail to Dunedin it was 17 miles to get there an 17 to get home had no issues with my e-trike, and with riding it on the trail. The battery lasted the whole trip and I still had battery life when I got back home. It’s a great ride!

The owner has excellent customer… The owner has excellent customer service skills and does whatever it takes to make sure customers have a positive experience. He also seems to be a very honest person. I ordered an ETR300 for my daughter but the entire family uses it. We enjoyed the ETR300 so much that I just purchase the ETR100. I won't receive the ETR100 until early June but I'm looking forward to receiving it.

I ordered the ETR500HT Etrike I ordered the ETR500HT Etrike. I originally ordered a different one but change my mind and wanted the ETR500HT. Nick was very accommodating with the change. Every time I call the company, Nick has been professional, polite, and knowledgable. I love my new trike. I'm the talk of the whole community. My friend named it and wants me to get a sign for my trike.