Customer service was bad Customer service was bad, a guy named Keith would not return emails once I said I wanted to return the horns as my stock horns were louder, he also made a snarky comment "If you say so" when I explained my stock horn was louder than the Screaming Banchi horn. I even sent him a video of the 2 horns side by side. I have yet to receive my refund either. This guy is not helping your business in my opinion. Update: I did receive my refund shortly after this review was posted.

Setting a new standard, far beyond your expectations Not only did they contact me to ensure that what I ordered was what I needed and would work on my bike, they followed up to insure that I was happy with my purchase and if I had any questions on installations? If I did then call and they would walk me through the process. Awesome support guys. I look forward to you expanding your market and will always consider you first.

Absolutely totally impressed Absolutely totally impressed. Went through three horn replacements and even a new H-D replacement sounded like a sick calf - no exaggeration, the horn just sounded weird (I have owned 37 bikes and now have 2). This horn, as a plug-in replacement is WAY better than any stock horn bar none!

The mini-Banshee is a little pricey The mini-Banshee is a little pricey, but the ease of install and the very noticeable difference in sound will definitely help in any emergency situation. Plus this is the only horn I found that comes with a standard 2yr warranty which is worth paying for. Many of the cheaper horns have quality issues or only last a single riding season. I appreciated the free hat offer with each mB ordered. I should've broken my single order of 2 into 2 separate ones so I could've gotten more than one hat :).

Loud for the size and looks pretty good exposed It was an easy order and arrived quickly. I bought the mini Banshee so it was really easy to install. Works great. Usually scatters deer and scared away a Grizzly bear eating road kill out west (I was pointed the opposite direction in case it didn't and needed to make a hasty get away.) I'm sure the mini is way quieter than the regular but I didn't have space on my bike for the regular and didn't want to do any wiring changes.